NQX Signs Partnership with JEVI to Raise Awareness for a Critical Cause affecting thousands of Quebecers every year

Montreal, Quebec – June 2025 – NQX, a Canada-based customer experience provider, is proud to announce a new partnership with JEVI, an organization dedicated to suicide prevention. As part of this collaboration, NQX’s contact center agents will reach out to residents of the Estrie region by phone to raise awareness about JEVI’s mission and support the fundraising efforts essential to maintaining its services.

JEVI plays a central role in supporting individuals experiencing psychological distress by offering active listening, guidance, and specialized resources. As a community-based organization rooted in the Estrie region, JEVI has been working for nearly 40 years to prevent suicide – a public health issue affecting thousands of Quebecers each year.

“We were looking for a call center service provider to help amplify our efforts and promote our mission among the population of the Estrie region we serve,” said Tania Boilar, Executive Director of JEVI. “The human-centered approach of the agents is vital to our mission, and NQX, recognized multiple times for its workplace culture, was a natural fit. Every call is an opportunity to raise awareness and to remind people that together, we can save more lives. Public contributions are essential to our work.”

NQX places a strong emphasis on empathy and human values within its teams. Agents specifically trained for this initiative conduct respectful, professional, and compassionate calls. Their goal: to break the stigma surrounding mental health and invite citizens to financially support the organization.

“This partnership with JEVI deeply reflects our values at NQX: empathy, authenticity, and integrity,” said John Dinardo, President and CEO of NQX. “Our agents are proud to lend their voices to a life-saving cause.”

This exclusive contract is part of NQX’s broader commitment to fostering meaningful human experiences that connect people and organizations. This time, the company brings its expertise to support an organization that transforms lives, one conversation at a time.

About NQX

Headquartered in Laval, Canada, NQX is a global leader in customer experience (CX), combining over three decades of expertise in contact centre outsourcing and digital solutions. Formed by the synergy between Nordia and Quantrics, NQX leverages a team of over 10,000 employees in Canada and the Philippines to deliver innovative, customer-centric solutions to clients worldwide – handling over 20 million customer interactions annually across more than 120 different call types. As a forward-thinking company, NQX continues to build on its award-winning culture to make every customer interaction a meaningful experience – one where every touchpoint inspires confidence, strengthens relationships, and makes the world more connected.

Learn more at: nqx.ca

About JEVI

JEVI is a community organization whose mission is to promote well-being and prevent suicide among the population of the seven RCMs (Regional County Municipalities) of Quebec’s Estrie region. Intervention services are offered free of charge and in complete confidentiality to youth, adults, and seniors. These services are intended for individuals experiencing suicidal thoughts, their loved ones, those bereaved by suicide, and other professionals. JEVI also offers training and awareness programs to the general public, schools, workplaces, community organizations, and public institutions.

Learn more at: jevi.qc.ca

Contact – NQX

Nathalie Siphengphet

Vice President, Strategy and Communications

+1 438-361-0121

media@nqx.ca

LinkedIn: https://www.linkedin.com/company/nqx

NQX’ Media Centre: https://www.nqx.ca/media-gallery

Contact – JEVI

Tania Boilar

Executive Director

+1 819 564-7349