CX That Keeps on Giving
From first gift to long-term stewardship, NQX lowers the cost to serve for nonprofit and fundraising organization - ensuring that each dollar raised makes more of an impact on your mission.
The Cost of Getting CX Wrong in Fundraising
Ineffective AI frustrates donors who expect clear, empathetic, multi-channel communication.
Average gift size and lifetime value stagnate without personalization and timely follow-up.
Donor disappointment when expectations of "frictionless giving" and transparent stewardship aren't met.
What Sets Us Apart
Whether your supporter is making a first-time online gift at midnight or calling about a legacy donation during peak campaign season, we're there to deliver personalized support that builds trust. We do it with a combination of intelligent AI solutions, the highest quality human agents in the industry, and workflows that come together to create one exceptional donor experience.
High-Value Experiences Across the Donor Lifecycle
Donation and Pledge Support (online, phone, and in-person campaigns)
Recurring Gift and Monthly Donor Program Management
Tax Receipt, Acknowledgement, and Documentation Support
Pre- and Post-Campaign Donor Care and Stewardship
Live Chat, Email, and Social Media Response Management
Event Registration and Participant Support (walks, runs, galas, peer-to-peer)
Complaint, Sensitive Inquiry, and Escalation Resolution
How We Work Together
Schedule a Discovery Call
Get a CX Strategy Aligned to Your Gaming and Regulatory Goals
See Real Gains in Player Engagement, Trust, and Lifetime Value
Why Fundraising Organizations Choose NQX
Intelligent Agent Assist Solutions
Analytics-Powered Personalization That Deepens Donor Relationships
24/7 Voice and Non-Voice Support for Global Donor Bases
Bilingual Support Across English and French
Email, Chat, and Social Media Expertise for Campaign and Always-On Support
Onshore Operations and Offshore Support Teams for Scale, Quality, and Cost Efficiency
