North of Expectations:
Nearshoring in Canada
U.S. contact centers are under pressure: rising costs, tougher customer expectations, and offshore risks that threaten your brand.
There's a smarter option nearshore to Canada.
Book Your Free ConsultationWhy Canada. Why Now.
Why Outsource Your Contact Center to Canada
Customer service leaders in the U.S. are under pressure. A new geopolitical reality is making traditional nearshore locations feel risky, both politically and operationally.
If you guess wrong on where you outsource, you don’t just take a financial risk. You put your brand and your customers’ trust on the line.
That's where NQX can help. We understand the pressure you're under to cut costs without compromising quality and security.
As Canada’s largest outsourced contact center provider, we help U.S. brands move to predictable and high-performing nearshore CX.
When you smartshore to Canada with NQX, you:
The NQX Process
Smartshoring Made Simple
As Canada's largest outsourced contact center provider, we make moving to nearshore CX predictable and low-risk.
Assess
We review your current contact center footprint, costs, risk exposure, and CX metrics.
Model
We build a personalized cost and CX comparison for outsourcing in Canada vs. your current locations.
Migrate
We design and execute a phased rightshoring plan to move volume to secure Canadian centers with minimal disruption and maximum cost savings.
The Canadian Advantage
Why Canada Is the Rightshore Move
Cost-effective nearshore outsourcing at a 30% discount relative to the US
Access to the G7’s most educated population
Data protection and regulatory confidence
Low Crime, High Stability
Time Zone & Proximity Benefits
Optional support with offshore Philippines locations
